Knowledge Center
News

People + AI. There’s room for both.

Reading Time: 2 minutes

Santa Ana, CA, October 6, 2025 – Mortgage banking is evolving faster than ever. Borrowers expect a seamless, personalized experience, while lenders face tighter margins and increasing regulatory demands. At its core, the objective remains the same: making home ownership attainable and sustainable.

The challenge is clear. Lenders need to scale and speed up while keeping relationships personal. At Consolidated Analytics and loanDNA, we believe lenders shouldn’t have to choose. Our vision is simple: AI where it counts, people where it matters most. By pairing intelligent automation with deep industry expertise, we help lenders work faster and more accurately without compromising reliability.

AI to Speed the Process, People to Guide the Outcome

Artificial intelligence can spot patterns and process documents with remarkable speed. But lending decisions are rarely black and white. Borrowers’ income situations vary. Properties don’t always fit standard formulas. Each story is unique.

That’s why our solutions are made to support human expertise rather than replace it. Our technology identifies exceptions, provides actionable insights, and manages repetitive tasks, while mortgage professionals deliver the critical judgment and context. The result is a strategic partnership where AI complements expertise, offering efficiency without diminishing the quality of service.

loanDNA: Tools Built for People-First Lending

The loanDNA suite reflects this philosophy. Each solution is designed to simplify complex tasks while keeping expert oversight at the center:

  • Document Automation & Data Extraction
    AI organizes and extracts key data quickly, while human reviewers handle the nuances that automation can’t fully interpret.
  • Smart Bookmarking
    Reviewers jump straight to the most important sections, freeing time for thoughtful decision-making rather than endless scrolling.
  • Income Calculator
    Numbers are crunched automatically, but the final call remains with the lender’s team.
  • Automated Valuation Model (AVM)
    Market data is synthesized for fast valuations, with local experts weighing in where context and market feel matter most.

Together, these tools streamline the entire lending lifecycle—from origination through servicing—so lenders can focus on high-value conversations and building business.

A True Partnership—With Clients and Their Borrowers

Technology alone doesn’t build lasting relationships. Our clients, from large national lenders to community credit unions, choose Consolidated Analytics and loanDNA because we work as partners, not just providers.

Every engagement begins with listening. We learn each lender’s operations, risk appetite, and borrower profile. Then we shape automation strategies that fit their culture and compliance needs. And as the market shifts, we adapt together.

Results That Matter

When people and AI work in tandem, lenders see real, sustainable benefits:

  • Quicker turn times that keep pace with borrower expectations.
  • Lower operational friction, letting teams spend more time with customers.
  • Consistent quality and compliance that help prevent costly issues later.
  • A better borrower experience, built on transparency and trust.

Looking Ahead: Responsible, People-First Innovation

AI is advancing rapidly—from conversational tools to predictive analytics. We embrace these innovations with a clear principle: responsible adoption with people in the loop.

The Bottom Line

Efficiency and care are not opposites; they are partners. By combining AI’s speed and precision with the discernment of seasoned professionals, Consolidated Analytics and loanDNA help lenders thrive in a competitive, regulated market while keeping the human touch front and center.

About Consolidated Analytics, Inc.

Consolidated Analytics (consolidatedanalytics.com) provides the real estate finance industry with an end-to-end mortgage services platform that delivers value to its customers, from asset-level analyses through enterprise-wide optimization. By harnessing the power of data and technology —and tapping into our multidisciplinary team’s expert insights— we help forward-thinking companies unlock loan and operational quality, efficiency, and performance.

Consolidated Analytics serves clients in mortgage lending, servicing, and capital markets with solutions for due diligence, valuation, advisory and consulting, and business process services (BPS).

Sign Up for Newsletter Updates

Consolidated Analytics is active in the mortgage and financial services community and provides regular updates on industry trends, events, blogs, and articles available to you. Sign up to receive our quarterly newsletter.

  • This field is for validation purposes and should be left unchanged.