Business Process Services

Elevate Your Expectations

Quality Control is mandated by regulators and agencies, however, there are clear benefits to evaluating your processes and loans, including higher closed loan rates, more efficient loan production or servicing, and reduced business and transaction risk. Consolidated Analytics’ Quality Control and Audit solutions help mortgage lenders and servicers capture defects, pinpoint trends, source root cause, and take steps to correct actions related to loans, people, processes, and technology.

Quality at Every Stage of the Mortgage Life Cycle

We provide Quality Control (QC) services for pre- and post-close origination, loan administration, default servicing QC, and operations. Our solutions help mortgage industry participants:

  • Meet agency, regulator, and investor guidelines
  • Accelerate acquisition times and improves loan salability
  • Reduce repurchase or “buy-back” risk
  • Reduce overhead cost associated with your internal QC process
  • Capture defects early and pinpoint trend source and root cause
  • Enable corrective action related to people, processes, and technology
  • Drive a high-quality, efficient origination or servicing operations

Comprehensive Quality Control and Audit

Consolidated Analytics’ review staff and subject matter experts keep you compliant with regulation and investor requirements, and ensure your operations are in-line with best practices. Our QC and audit staff have extensive experience in origination and servicing operations, and are knowledgeable in a broad range of residential asset types including GSE, Agency, Conventional, FHA, Home Equity, and Reverse. We offer you multiple service level options that solve for long-term QC oversight, or monthly portfolio QC. Or, by integrating our QC leadership and management with the client’s existing processes, we deliver a complete turn-key solution.

By focusing on loan quality pre-fund, originators and correspondents can proactively capture defects and take corrective action to improve loan and operational quality. Our comprehensive QC solutions help you ensure data integrity, underwriting accuracy, and documentation of your pre-fund and pre-close loans. As part of this service, we:

  • Review a sampling of loans that are consistent with regulatory or agency requirements and mirror characteristics or circumstances related to errors
  • Provide granular review, validation, re-calculation, and re-verification of data entered into your AUS such as Debt-to-Income (DTI), Loan To Value (LTV), income, assets, credit report comparisons, and more
  • Review all relevant and critical transaction information and closing documents, ensuring details are accurate, correct, and consistent
  • Provides findings and reports within the agreed-upon timelines


Contact our OpExNow™ Team to learn more about our Quality Control, Audit, and Risk Management Solutions.