Business Process Services

Elevate Your Expectations

Quality Control is mandated by regulators and agencies, however there are clear benefits to evaluating your processes and loans, including higher closed loan rates, more efficient loan production or servicing, and reduced business and transaction risk. Consolidated Analytics’ Quality Control and Audit solutions helps mortgage lenders and services capture defects, pinpoint trends, source root cause, and take steps to correct actions related to loans, people, processes, and technology.

Quality at Every Stage of the Mortgage Life Cycle

We provide Quality Control (QC) services for pre- and post-close origination, loan administration, default servicing QC, and operations. Our solutions help mortgage industry participants:

  • Meet agency, regulator, and investor guidelines
  • Accelerate acquisition times and improves loan salability
  • Reduce repurchase or “buy-back” risk
  • Reduce overhead cost associated with your internal QC process
  • Capture defects early in the origination process and pinpoint trend source and root cause
  • Enable corrective action related to people, processes, and technology
  • Drive a high quality, efficient origination or servicing operation

Comprehensive Quality Control and Audit

Consolidated Analytics employees highly qualified review staff and subject matter experts to keep you compliant with regulation and investor requirements, and to ensure your operations are compliant and inline with best practices. Our QC and audit staff have extensive experience in origination and servicing operations, and are knowledgeable and experienced in a broad range asset types including GSE, Agency, Conventional, FHA, Home Equity, and Reverse. We offer you multiple service level options that solve for long-term QC QC oversight, or monthly portfolio QC. Our turn-key solution integrates Consolidated Analytics’ QC leadership and management with the client’s existing processes for ongoing QC reporting. Our monthly QC solution is available as a service, and delivers reporting and findings within the agreed upon timelines.

By focusing on loan quality pre-fund, originators and correspondents can proactively capture defects and take corrective action to improve loan and operational quality. Our comprehensive QC solutions help you ensure data integrity, underwriting accuracy, and documentation in your pre-fund and pre-close loans. As part of this service, we:

  • Review a sampling of loans that are consistent with regulatory or agency requirements and mirror characteristics or circumstances related to errors
  • Provide granular review, validation, re-calculation, and re-verification of data entered into your AUS such as Debt-to-Income (DTI), Loan To Value (LTV), income, assets, credit report comparisons, and more.
  • Review all relevant and critical transaction and closing documents to ensure details are accurate, correct, and consistent
  • Provides findings and reports within the agreed upon timelines


Ask About Our Quality Control, Audit, and Risk Management Solutions