Managing Uncertainty with Effective Risk Management

Applying a diagnostic approach and leveraging our multidisciplinary team, we assist mortgage industry businesses and financial institutions assess, develop and implement effective and efficient governance, risk and compliance (GRC).


Regulatory Compliance Review and Analysis

Businesses in the financial services and mortgage industries need to consistently monitor regulator and agency rule changes to ensure its systems, processes, policies and procedures are implemented well in advance of critical deadlines. Our offering includes a:

  • Review and analysis of organizational adherence to key government and agency rules and requirements, including but not limited to:

    • Federal, state and local law

    • Consumer Financial Protection Bureau (CFPB), Government Sponsored Enterprises (GSE), and government housing agencies

  • Review of pre-audit policies and procedures

  • Implement post-audit changes

  • Assess change management protocols

  • Document new and existing policies and procedure (P&P)

  • Prioritize and quantify recommendations

  • Review, develop and implement Quality Assurance (QA) and Quality Control (QC) programs. Looking for QA/QC services? Visit our: Business Process Services (BPS) pages

Our Compliance Reviews includes:

Truth in Lending Act (TILA)

Real Estate Settlement Procedures Act (RESPA)

TILA-RESPA Integrated Disclosures (TRID)

Electronic Fund Transfer Act (EFTA)

Fair Debt Collections Practices Act (FDCPA)

Home Owners Protection Act (HPA)

Fair Credit Reporting Act (FCRA)

Gramm-Leach-Bliley Act (GLBA)

Equal Credit Opportunity Act (ECOA)

Unfair, Deceptive Abusive Acts or Practices (UDAAPs)

Service Members Civil Relief Act (SCRA)

Secure and Fair Mortgage Licensing Act (SAFE)

Community Reinvestment Act (CRA)

Equal Credit Opportunity Act (ECOA)

Anti-Money Laundering (AML)

Flood Disaster Protection Act (FDPA)


Enterprise Risk Review

Enterprise risk can occur as a result of changing market, economic, industry, business, technology and conditions. Consolidated Analytics helps businesses anticipate and adapt to both internal and external risk factors by conducting an enterprise-wide risk review. We:

  • Assess the capabilities of an organizations’ people, processes and technologies in the context of internal and external risks

  • Customize analysis based on the organization’s unique strategic, business and operational plans

  • Provide a holistic view of operations, management, information technology (IT), systems, talent and vendor partners

  • Identify unmitigated risks and uncover opportunities for improved alignment across organizations

  • Quantify the impact of enterprise risk and makes prioritized recommendations

  • Develop policies and procedures documentation (P&P) to reflect changes


System and Technology Risk Review

Business systems, platforms and third-party connectivity/functionality play a critical role in an organizations’ ability to remain compliant with business and regulatory rules, and yet it is incredibly easy for systems and policies to become uncoupled and misaligned. Consolidated Analytics evaluates system and platform business rules and regulation interpretation and implementation. We:

  • Identify unmitigated risks in automated functionality, infrastructure, workflow and connectivity

  • Ensure system functionality and business rules align with policies and procedures, workflow and training

  • Provide scalability and through-put analysis of platforms

  • Analyze workflow efficiency, manual tasks, data leverage and inter-connectivity

  • Review policies and procedures to ensure that reflect application and system changes

  • Evaluate third-party technology vendors for risk management protocols, capacity and compliance functionality

  • Document systems and platform processes, policies and procedures

  • Provide learning and development (L&D) solutions to address documentation, process and system change