Our government, MI, and investor claim management service helps mortgage loan servicers reduce the risk of incomplete reimbursements while minimizing exposure to expensive claims-related processes. We help mortgage servicers with a variety of loan loss guaranty claims, including:

• FHA Part A, Part B, Supplemental
• HUD SFLS Claims (Single Family Loan Sale Program)
• FHA Loss Mitigation Claims/Short Sale
• CWCOT Second Change and Third-Party Sale Claims
• Mortgage Insurance Claims
• USDA, VA
• Private Investor Claims
• Loss Analysis

Our QC team will conduct a pre-claim submission review on 100% of all claim submissions. We track, monitor, and train our staff on exceptions, ensuring we continually meet quality standards. Our leadership team reviews a random monthly sampling based on a systematic approach and exception-based reporting, identifying a group of loans based on volume and system identifiers of potential risk. Senior management reviews remediation for second-level auditing and ensures corrective action. Streamlined process improvements, P&P updates, tech enhancements, training, and oversight are in place to provide remediation.

Whether engaging in a Loss Analysis program internally or externally, a final review is critical.

Servicers and GSEs face increased risk when handling the liquidation of distressed property and filing for various associated investor claims promptly and effectively. There are several different types of claims, and investors/insurers have strict requirements associated with each of the different claim types, adding to the complexity of the filing process.

.

Our leadership team is committed to managing investor claims transparently, timely, and accurately. We build knowledgeable, expert teams to partner with our clients and drive results. We provide hands-on guidance on every claim type and focused coaching on accounting challenges and portfolio acquisitions related to claim loss and audits.